Collision Repair FAQs — Lafayette, Indiana

Bob Rohrman Collision Repair Center has served Lafayette, Indiana and the Greater Lafayette community for over 50 years. We have repaired more than 25,000 vehicles and maintain a 4.7-star Google rating across 200+ reviews.

Bob Rohrman Collision Repair Center is located at 3400 National Drive, Lafayette, IN 47905 — about 10 minutes from the Purdue University campus. Our hours are Monday through Friday 7:30 AM to 5:00 PM, and we are closed Saturday and Sunday. Call us at (765) 448-1100.

Bob Rohrman Collision Repair Center is I-CAR Gold Class certified — the highest training achievement in the collision repair industry. We also have ASE certified technicians on staff. I-CAR Gold certification is renewed annually and ensures our team is trained to the latest manufacturer standards for ADAS sensor calibration, airbag systems, high-strength steel, and aluminum repair.

Yes, Bob Rohrman Collision Repair Center services all makes and models including domestic, import, and luxury vehicles. Our I-CAR Gold Class technicians follow manufacturer repair procedures to restore every vehicle to factory specifications.

Yes — Bob Rohrman Collision Repair Center has Spanish-speaking team members available to help with estimates, insurance paperwork, and repair questions. Our full website is also available in Spanish at rohrmanbodyshop.com/es/. Sí, tenemos personal que habla español.

No appointment needed. Bob Rohrman Collision Repair Center offers free 24/7 online photo estimates — submit pictures of your damage from your phone anytime and receive a professional estimate back. You can also walk in during our business hours Monday through Friday.

Bob Rohrman Collision Repair Center is one of the only shops in Lafayette, Indiana offering true 24/7 online photo estimates. Take photos of your vehicle damage from your phone, submit them through our website or Carwise partner link, and our team reviews them and provides a professional written estimate — usually within one business day. Available anytime, day or night, weekends and holidays included. 100% free, no obligation, and no trip to the shop required.

Collision repair cost varies based on the type and severity of damage — minor dings may cost a few hundred dollars while major collision repairs can run several thousand. Bob Rohrman Collision Repair Center provides free estimates, either in person or through our 24/7 online photo estimate tool, so you know exactly what to expect before any work begins. Most repairs are covered by insurance with you responsible only for your deductible.

Yes. Bob Rohrman Collision Repair Center offers deductible financing through Sunbit — a quick, no-hassle application at checkout that typically returns a decision in under 60 seconds. Approved customers can split their deductible into monthly payments, often at 0% for qualifying terms, so your repair isn't held up by out-of-pocket costs. Ask about Sunbit financing when you book your estimate or call (765) 448-1100.

Yes. Bob Rohrman Collision Repair Center works directly with every major insurance company including State Farm, GEICO, Progressive, Allstate, USAA, Liberty Mutual, Farmers, Nationwide, Erie Insurance, and Auto-Owners. We handle the paperwork, claim submission, and negotiations directly so you don't have to. If you don't see your carrier listed, call us at (765) 448-1100 — we work with all insurance providers.

Yes — Bob Rohrman Collision Repair Center handles out-of-state insurance policies every day. This is particularly common for Purdue University students whose policies are registered to their parents in other states. We call your carrier directly, handle the approvals, and keep you and your family updated throughout — no three-way phone calls required.

Absolutely. Indiana law gives you the right to choose any body shop for your repair. Your insurance company cannot require you to go elsewhere, even if they recommend a specific shop. You are free to bring your vehicle to Bob Rohrman Collision Repair Center in Lafayette.

Yes, Bob Rohrman Collision Repair Center coordinates rental car arrangements directly with your insurance company and local rental providers so you stay on the road during repairs. For Purdue students, we work around class schedules to minimize disruption.

After a car accident: (1) make sure everyone is safe and call 911 if needed, (2) document the scene with photos, (3) exchange insurance and contact information with the other driver, (4) file a police report, (5) contact your insurance company, and (6) get a repair estimate. Bob Rohrman Collision Repair Center offers free 24/7 online photo estimates — you can submit photos from the scene or later from home, anytime.

Most collision repairs at Bob Rohrman Collision Repair Center take 3 to 10 business days depending on the severity of the damage, parts availability, and insurance approval timing. We provide a detailed timeline with your estimate and keep you updated via text and phone throughout the entire repair process.

Bob Rohrman Collision Repair Center backs every repair with a lifetime warranty — for as long as you own the vehicle. The warranty covers our workmanship on collision repair, paint and refinishing, frame work, and related services. We stand behind our work 100%.

Yes. Bob Rohrman Collision Repair Center uses computerized frame measuring systems to ensure your vehicle's frame and structure are restored to exact manufacturer specifications. Every repair undergoes a thorough quality inspection before pickup, including ADAS sensor calibration where applicable, so your safety systems work as designed.

Yes. Bob Rohrman Collision Repair Center performs ADAS sensor recalibration for modern vehicles equipped with lane-keep assist, adaptive cruise control, automatic emergency braking, blind-spot monitoring, and similar systems. After any collision repair involving bumpers, windshields, or structural components, ADAS recalibration is critical for these safety features to work correctly — and we handle it in-house as part of our I-CAR Gold Class certified service.

Yes — paintless dent repair is one of Bob Rohrman Collision Repair Center's specialties, and it is the ideal technique for hail damage because it preserves your vehicle's original factory paint finish. We work directly with your insurance on hail claims and can typically return hail-damaged vehicles within a week of approval.

Bob Rohrman Collision Repair Center's default practice is to use OEM (original equipment manufacturer) parts for structural and safety-critical components. Some insurance policies require or prefer aftermarket parts for non-structural items — we will always discuss parts options with you before the repair begins and explain the tradeoffs so you can make an informed decision.

Yes — Bob Rohrman Collision Repair Center runs a dedicated Purdue Student & Family Collision Program. Benefits include $100 off your insurance deductible, free pickup and drop-off from anywhere on the Purdue campus, priority scheduling around your class times, a free full-service detail with any repair of $500 or more, and our out-of-state insurance concierge service. Eligible for current Purdue students, faculty, staff, and their immediate family members. Show any valid Purdue ID, .edu email, or enrollment letter to activate.

Bob Rohrman Collision Repair Center is approximately 10 minutes from the Purdue University campus, located at 3400 National Drive in Lafayette, Indiana. For Purdue students and families, we offer free campus pickup and drop-off as part of our Purdue Student & Family Collision Program.